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Business Profile

Home Additions

Stroman & Associates

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired ********************************* Home Improvement Specialist to renovate home:- Hired his business back in July 2022 and after several projects and noticeably poor quality of work, violations of building codes, and no correction to issues when pointed out I released him from service in December of 2022.- Over $50,803 was paid to ****** for various projects - ****** committed to providing labor, delivery of materials, and that all work would be completed in a workmanlike manner according to standard practices.- Upon releasing ****** and his services a $11000 check was written to him before his services were terminated. That money was for projects and material that were not started, completed, or delivered (Stroman Receipt5). I originally asked for $5500 of the $11000 back which ****** has not reimbursed and no longer answers my calls. I now ask for the correct amount of material and labor not delivered of $7431 from the $11000 and an additional $6490 (Stroman Reciept4) for the cost of correcting a major code violation that ****** installed, totaling $13,921. I am willing to fix the rest of ******'s code violations and poor workmanship without reimbursement. I have attached a PDF of numerous poor quality of work pictures and building code violations (BBB Complaint). - Myself and other trades (Electrician, HVAC, and Cabinetry) that ****** hired to execute work on the house have tried to contact him and all have been unsuccessful.

Stroman & Associates is NOT a BBB Accredited Business.

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