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Business Profile

Business School

Miller-Motte College

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Miller-Motte College's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/26/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've been in constant contact with ****************** Technical College of ********** for the past few weeks now. I've been constantly getting the run around and told that I need to go to parchment to get my diploma only to have paid for a copy of my transcripts that I already have. I'm looking for a copy of my Diploma showing that I graduated a transcript is not good enough for work these days. This is something that should have been handed out weeks after the initial graduation. I never had an issue receiving my diploma prior years, but now its an issue. I've called multiple times and it goes straight to the call center and they said the register will reach back out and I've been told that a numerous times since I've called and that they would make this an urgent matter. I had my sister go up there to talk to someone and she was told that she had to make an appointment for what? You only have one program and she is only there to retrieve my diploma that I never received. Apparently this has been on going issue because my classmate as well hasn't been able to reach any one at the campus in regards to this matter. This is something that we are now in debt for now having to deal with and that's not okay that we aren't able to reach out to someone and someone be able to call back in a timely manner to address the issue. I've called the state board of ** school district all though they don't deal with colleges they too have heard that this has been an on going issue. I would like this to be resolved ASAP this is messing with how people live and that's not okay especially when you are having to pay the school back. I shouldn't have to wait 5+ years just to receive something that I worked for.

    • Initial Complaint

      Date:01/11/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This school is straight fraud. Each semester of you attending to never received my returns. I've talked to so many people and all I keep getting is the run around. They have never followed up with me. The only thing I keep being told is it was sent out but returned. The problem is I'm still responsible for paying back money that I've never received. At this point, I'm calling and no results being giving. Stay far away from this school. This is how they make their money causing you financial distressed.

    • Initial Complaint

      Date:09/14/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      About 2 years ago, I expressed interested in going ro Miller-Motte college but I decided to go with a different school. Miller-motte college will not stop calling me and they call from a bunch of different numbers. I block one and they call from a different one.

    • Initial Complaint

      Date:05/16/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I began attending this school in October. I received a refund in December. My next refund should have been in February. I never received it. When I inquired I was told I was a mid start student and would only receive refunds every 1st and 3rd semester. Third semester came around and still no refund. I was then told they took my third semester funds to cover something else and I would receive a payment in November 2023 when I started October 2022. Ive only received One refund. They are keeping all my funding and Im accumulating thousands and thousands in debt. My daughter also attends here and only receives a $500 refund. She received more while attending a university. This school is a scam and will only put you in debt. DO NOT ATTEND ****** MOTTE!!!

    • Initial Complaint

      Date:03/02/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I attended *********************** in 2019, ******* ** location. when I started I was told that this was an accredited college and that if I wanted to attend any college that my credits would transfer. Well that has not been the case at all. None of my credits will transfer. I have had to start all over. To add salt to the wound they have use up pell grants and my Finacial aid and now I have to come out of my pocket to finish up school. Also to add to this they shut the paralegal program down in ******* and did not withdraw me from classes so they kept taking Finacial aid. I also am trying to get this rectified with the department of education. They should loose any type of accreditation because they lie profusely to people about their accreditation.

      Business Response

      Date: 03/21/2023

      Miller-Motte College - *******'s response to complaint 19527811:

      The campus has reviewed the former students complaint, and confirmed that the student was enrolled in the Paralegal program at the Miller-Motte College campus in *******, **, with a start date of 2/11/2019, and an expected graduation date of 6/5/2020. The student was dropped from the program on 9/6/2019 due to non-attendance, with a last date of attendance of 8/23/2019. The student earned 16 quarter credit hours during their time in the program, out of a total 44 credit hours attempted. The last charge on the students account was on 7/9/2019, prior to their withdrawal. No charges were posted to the students account, and no additional Title IV Financial Aid payments were received for the student, after their withdrawal date. The former student also received a stipend from the school in the amount of $598.00 on 8/9/2022 due to an overpayment of financial aid, in addition to the stipend received on 5/3/2019 in the amount of $566.00, both of which were paid directly to the student via electronic funds transfer. 


      Miller-Motte College - ******* is accredited by the ********************** of ****** Schools and Colleges, and has been accredited since January 18, 2018. 


      Miller-Motte College - ******* does not guarantee the transferability of credits, as acceptance of transfer credits is determined by the receiving institution. Miller-Motte College posts the following notice in its school Catalog, which is provided to all students upon enrollment and all students attest to receiving and reading prior to enrollment, and which is publicly available on the schools website:


      Notice Concerning Transferability of Credits and Credentials Earned at Our Campus

      Each **************** campus is an accredited campus that is designed to provide the student with vocational career training and is not designed to prepare the student for transfer to other institutions. Acceptance of credits earned at an **************** campus is determined solely by the receiving institution. The campus cannot and does not guarantee credit transfer.


      Students wishing to transfer credits should ************* with the Registrar at those institutions concerning acceptance. **************** campuses will provide official transcripts, for a fee, as well as course descriptions by request. Students with outstanding financial obligations will receive only unofficial transcripts, when requested. Accreditation alone does not guarantee credit transfer.


      Should the former student have any additional questions regarding their time in attendance or charges incurred during their time in attendance, they are encouraged to contact the Miller-Motte College - ******* campus directly for assistance.



    • Initial Complaint

      Date:08/31/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid for a CDL class with this college, after a career change an a decision to move back to my home time I called them up for a refund. It's been 2 months and the class doesn't start until mide October. I've been calling every 3 weeks for my money and they keep telling me they have no record of me canceling to get my money back and now their giving me the run around. Well I guess tomorrow is the day I'm going up there to talk to them in person. Wish me luck. Hope I don't end in jail

      Business Response

      Date: 09/09/2022

      Customer Information:
      ******** ********
      **** **** *** ***
      ******** ** *****
      ******* ****** ***** ********
      ******* ****** ***** ********
      ******* ***********************

      The details of this matter are as follows:

      Complaint Involves:
      Repair Issues 

      Customer’s Statement of the Problem:

      I paid for a CDL class with this college, after a career change an a decision to move back to my home time I called them up for a refund. It's been 2 months and the class doesn't start until mide October. I've been calling every 3 weeks for my money and they keep telling me they have no record of me canceling to get my money back and now their giving me the run around. Well I guess tomorrow is the day I'm going up there to talk to them in person. Wish me luck.

      Miller-Motte College Response:

      The above complainant enrolled in our CDL program and cancelled his enrollment on 08/26/2022 date. On 9/1/2022 the student was refunded his down payment in the amount of $2250.00. Please find enclosed a copy of the ledger card indicating the refund was processed and returned to the student. At this time Miller-Motte College believes we have satisfied the students' concern.

      Thank you,
      ****** *****
      Exeutive Director
      Miller-Motte College-Augusta, GA

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