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Business Profile

Custom Home Builder

Dream Finders Homes - Harvest Meadows

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/31/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We signed a contract to purchase a new build in August of 2024, when we signed we made it explicitly clear to the *** agent that we must close no later than the end of November. We were guaranteed a closing beginning to mid-November (which should have never been guaranteed) the agent never went over the contract with us. We read it too to ********* the end of September, we were informants by a neighbor that the builder had left and a new one was working on the homes (after sitting for weeks) we were never informed of a builder change or assured that the new builder was up to date on our home. When we confronted the agent we got exscuses and were told our home had not been pushed to the end of December. This was not acceptable. The agent did not respond in a timely manner, putting us in the position to have to make a ******. My husband is a disabled veteran and we have four children and they planned to leave us homeless for two months past our original planned closing. Over the holidays, this would have cost us thousands There were multiple breaches of contract, including not receiving inspections that were clearly outlined in our contract. We received zero communication from the builder or the agent. We believe *** owes us our non-******* money back and is in breach of our contract in multiple areas, as well as their agent breaching laws he is bound by as a realtor. This situation needs to be resolved and made right.

Dream Finders Homes - Harvest Meadows is NOT a BBB Accredited Business.

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