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Business Profile

Short Term Rentals

iTrip Vacations Charlotte

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Short Term Rentals.

Complaints

This profile includes complaints for iTrip Vacations Charlotte's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

iTrip Vacations Charlotte has 2 locations, listed below.

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    • iTrip Vacations Charlotte

      1040 Dale Earnhardt Blvd Ste 531 Kannapolis, NC 28083-4476

    • iTrip Vacations Charlotte

      1239 Brecken Ct Kannapolis, NC 28081-5783

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/28/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ITRIP his is the WORSE ********* company you can ever work with! They are CHARLOTTE ITRIP absolutely NASTY!!! I was going to list my properties with them and they are not only unprofessional but very abusive verbally, and with your property. ***** comes across as nice friendly and happy HE IS NOT! He flips! He entered my property that he did not have permission to access while I was in bed with my door closed!!!He came into the separate upstairs unit that he had no permission to do and opened my bedroom door where he found me undressed in my bed to my surprised!! Who does that???This is absolutely unacceptable when I told him and his narcissistic wife **** to cancel the downstairs unit and told them to please not come back to my property without my authorization!!They broke in and entered the property and went around the back downstairs and damaged my door and exchange locks that did not match my original lock.Totally unprofessional claimed they had cleaned the downstairs and that they were owed 600 dollars when I found their own hairs in the toilet of an used vacant unit that was NOT EVER cleanned as **** his wife claims to clean when SHE DOES NOT!!This people and company are NASTY. If you like more details and pictures of how they damaged my property and their nasty emails, text and voice mails dont hesitate to contact me Ill be glad to share.I have also spoken to other hosts that unfortunately dealt with them and the stories are a nightmare!!! HORRIFIC!!Stay away from nasty people where you dont even know who is the real owner husband or wife! Or maid. They do not have profesional photographers either! Feel free to contact me ******* avila ******** on social media. Dont trust them. There are many professional companies. ******!

    • Initial Complaint

      Date:10/03/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is the WORSE UNETHICAL company you can ever work with! They are CHARLOTTE ITRIP absolutely NASTY!!! I was going to list my properties with them and they are not only unprofessional but very abusive verbally, and with your property. ***** comes across as nice friendly and happy HE IS NOT! He flips! He entered my property that he did not have permission to access while I was in bed with my door closed!!!He came into the separate upstairs unit that he had no permission to do and opened my bedroom door where he found me undressed in my bed to my surprised!! Who does that???This is absolutely unacceptable when I told him and his narcissistic wife **** to cancel the downstairs unit and told them to please not come back to my property without my authorization!!They broke in and entered the property and went around the back downstairs and damaged my door and exchange locks that did not match my original lock.Totally unprofessional claimed they had cleaned the downstairs and that they were owed 600 dollars when I found their own hairs in the toilet of an used vacant unit that was NOT EVER cleanned as **** his wife claims to clean when SHE DOES NOT!!This people and company are NASTY. If you like more details and pictures of how they damaged my property and their nasty emails, text and voice mails dont hesitate to contact me Ill be glad to share.I have also spoken to other hosts that unfortunately dealt with them and the stories are a nightmare!!! HORRIFIC!!Stay away from nasty people where you dont even know who is the real owner husband or wife! Or maid. They do not have profesional photographers either! Dont trust them. There are many professional companies. ******!

    iTrip Vacations Charlotte is NOT a BBB Accredited Business.

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