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Business Profile

Equestrian Services

Stable Farm and Tack

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Equestrian Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this company and neglected to read the reviews. They are a scam! I paid for goods, never received tracking. Asked for tracking, never received that, or the goods I paid for. I asked for a refund and they refused. They are unprofessional and it makes me sick how many people they've robbed. I want my money back and they need to be put out of business. They are also fraudulently selling other companies items, which I think is illegal.

    Customer Answer

    Date: 12/11/2024

    I have not heard from the business in response to my complaint.
    I have asked the credit card company to step in 

  • Initial Complaint

    Date:10/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 3, 2024 the nonprofit organization in which I serve as president (*****************************) purchased a set of collapsible barrels from Stable *********** Store. Order number ******** for $239.08. We never received the items. We contacted them multiple times by email and phone to resolve the issue to no avail. We cannot reach a person by phone and emails to ************************* go unanswered.The billing and shipping address on the invoice is:******* ********** Agility Central of ***** *************************************** phone ************ email ******************** Thank you for any assistance in getting the money returned to us or the items shipped.

  • Initial Complaint

    Date:05/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased items from their website on Dec 19th 2023, was emailed back confirming purchase, provided an order #, and paid for the items via debit card. Weeks went by without receiving items or tracking information so I emailed the company. I was told the items were out of stock and would be in stock in late January. I emailed the company in Feb, and was told the items weren't in stock and would be shipped late Feb. Emailed again mid March and was told they'd ship late March... since April I have not been able to get a response from the company to get my items or a refund. Order #********

    Customer Answer

    Date: 05/31/2024

    I have not heard from the business in response to my complaint.

Stable Farm and Tack is NOT a BBB Accredited Business.

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