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Business Profile

Pawnbroker

Top Pawn & Gold, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pawnbroker.

Complaints

This profile includes complaints for Top Pawn & Gold, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Top Pawn & Gold, LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Top Pawn & Gold, LLC

      502 NC 39 Hwy S Louisburg, NC 27549-7118

    • Top Pawn & Gold, LLC

      1821 Rock Quarry Rd Raleigh, NC 27610-4151

    • Top Pawn & Gold, LLC

      115 SW Maynard Rd #101 Cary, NC 27511-2427

    • Top Pawn & Gold, LLC

      2814 Trawick Rd Raleigh, NC 27604-3757

    • Top Pawn & Gold, LLC

      655 Cary Towne Blvd Cary, NC 27511-4219

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

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    Complaint type

    • Initial Complaint

      Date:06/20/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had several **** tickets that expired even though they said if I called they WOULD NOT expire them they did. I put My OWN Lawnmower on lawaway cause they expired it as well brand new mower they said they sale it back to me For ****** I gave them 150 on the mower they gave me a month my pocket book was stolen I told them I could not pay I didn't have the rest of money for the mower I'd like to use my ************************************************* **** they said no I said well give me my money back they said no I said ma'am when you cancel a lawaway either return the money or store credit she said no they kept my personal money. I trusted them they said if I stayed in touched they'd work with me they did not they kept all my other pawns and took my 150 lawaway money as well I said ma'am you can't just keep that money that's not a **** you can do no cash back store credit restocking fee but you cannot just keep all my money bad enough you did not honor your word to work with me I'm a cancer survivor go to hospital a lot missed worked caused money issues I thought they cared about me. I would like the opportunity to get all my stuff back if could if not I want the money that was all mines to purchase the mower from them back or store credit. Please because they are the only **** shop in area they treat people badly I feel it's robbing the community rather than helping it.

    Top Pawn & Gold, LLC is NOT a BBB Accredited Business.

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