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Customer Review Ratings
4.96/5 stars
Average of 97 Customer Reviews
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Review fromMax G
Date: 07/28/2023
5 starsMax G
Date: 07/28/2023
When my toilet wax seal broke upstairs and flooded my entire second floor into the first floor then the next day my kitchen sink broke I was dreading dealing with a plumber but ****** and **** both made a nightmare week into a simple fix - I was expecting the worst and these guys saved the day. Super professional and exceptional at their craft both had great attitudes and were a pleasure to work with- The prices were very fair and after the fact have no hesitation leaving them both 10/10 rating. I do not usually leave reviews but these guys went above and beyond the call of duty and deserve the highest praise. Thanks again! ??ER Plumbing Services
Date: 08/22/2023
Hi ***,We're truly humbled by your generous feedback. Plumbing emergencies, especially ones as distressing as yours, can be a trying experience, and we're genuinely pleased to know that ****** and **** were able to turn things around for you. It's our mission to offer top-notch service and alleviate stress for our customers, and your experience is a testament to that.Thank you for recognizing the professionalism, skill, and positive attitude of our team members. Your commendations will undoubtedly be passed on to **********************, and the entire team. Knowing that our clients see the value in the service we provide makes all our efforts worthwhile.We appreciate you taking the time to share your experience, especially since you don't usually leave reviews. Your trust in our team and our services means the world to us. Please remember, should you have any future plumbing needs or concerns, we're just a call away.Review fromJames T
Date: 07/27/2023
5 starsJames T
Date: 07/27/2023
ER Plumbing was prompt and had the tools and skills to deal with our plumbing issues. We've had them out several times and wouldn't go anywhere else,ER Plumbing Services
Date: 08/22/2023
Hi *****,Thank you for your kind words and continued trust in ER Plumbing. It's truly rewarding to hear that we've consistently met your expectations and have become your go-to for plumbing needs. Our team is dedicated to delivering prompt, efficient, and skillful service, and your feedback reaffirms the hard work we put in every day. We value your loyalty and look forward to serving you in the future. Should you have any further needs or questions, don't hesitate to reach out.Review fromJude F
Date: 07/15/2023
5 starsJude F
Date: 07/15/2023
******* went out of his way to secure a dificult to obtain set of gas line fittings and completed the job the same morning. He was courteious and efficient. I'm extremely pleased with his commitment to the customer's needs.ER Plumbing Services
Date: 08/22/2023
Hi ****,Thank you for sharing your experience with us! We're elated to hear about the exemplary service ******* provided. It's always our aim to go above and beyond for our customers, and we're glad ******* was able to source the gas line fittings and complete the job promptly for you. Your feedback about his courteous and efficient manner further emphasizes the dedication and professionalism we strive for at our company. We'll be sure to pass along your commendations to him. Should you require our services in the future, please don't hesitate to reach out.Review fromKelly F
Date: 06/29/2023
5 starsKelly F
Date: 06/29/2023
************************* is a fantastic plumber. Replaced a pump in less time than I expected. He is also very friendly and knowledgeable teaching me what to look out for. I am very satisfied.ER Plumbing Services
Date: 08/22/2023
Hi *****,Thank you for taking the time to share your positive experience with our E.R. Services team and especially with *************************. We're thrilled to hear that he exceeded your expectations and provided you with not only efficient service but also valuable insights. At E.R. Services, we pride ourselves on having knowledgeable and friendly professionals, and it's always heartening to hear such affirmative feedback from our valued customers. We hope to serve you again in the future and please don't hesitate to reach out with any questions or needs!Review fromAlthea T
Date: 06/28/2023
5 starsAlthea T
Date: 06/28/2023
**** was very professional and polite. He was very informative and answered all of my questions.ER Plumbing Services
Date: 06/30/2023
Thank you for taking the time to share your positive experience with ****. We greatly appreciate your feedback and are delighted to hear that he provided professional and polite service.We strive to maintain a high level of professionalism in our team, and it is gratifying to know that **** met your expectations. We also value the importance of clear communication and ensuring that our customers have the information they need. We're glad that **** was able to answer all of your questions and provide you with the necessary information.Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Review fromRobert R
Date: 06/23/2023
1 starRobert R
Date: 06/23/2023
Had an appointment scheduled for today between 8-4. At 2:30 I got a call to tell me the tech would not be out today, that he had ran into a problem. I understand that can happen but I would have liked to had been informed earlier in the day so that I would not have wasted the majority of my day waiting on their technicianER Plumbing Services
Date: 06/30/2023
Hi ********************, We want to sincerely apologize for the inconvenience and the delay in informing you about the issue ************** encountered, which resulted in their inability to arrive for your scheduled service. We understand that we missed the **** on this job, and we deeply regret any frustration or inconvenience it may have caused.At E.R. Services, we prioritize leaving our customers completely satisfied with our services, and we understand that we fell short of your expectations on this occasion. We take full responsibility for the miscommunication and delay, and we are actively working to prevent such issues from occurring in the future.We value your patronage and would like to make it right. If you still require our services, we would love the opportunity to schedule a follow-up appointment with a technician who can address your needs promptly and efficiently. Please let us know a convenient time for you, and we will ensure that everything is in order for the rescheduled service.Again, we apologize for any inconvenience caused. Your satisfaction is of the utmost importance to us, and we will do everything in our power to rectify this situation and regain your trust.Thank you for your understanding, and we look forward to the opportunity to serve you better in the future. If you have any further questions or concerns, please feel free to reach out to us directly.Review fromRichard B
Date: 06/03/2023
5 starsRichard B
Date: 06/03/2023
**** is the man! If this dude isnt a boss yet, he needs to be one ASAP! HIs ******************** service are top shelf. Our company hopes he is assigned all of our jobs in the future Great Job ****!ER Plumbing Services
Date: 06/30/2023
Thank you for sharing your outstanding experience with ****! We greatly appreciate your feedback and are thrilled to hear that he provided exceptional service.****'s knowledge and dedication to customer service are qualities we value in our team members. We are glad that his expertise and professionalism have made a positive impact on your experience.Your kind words and recognition of ****'s abilities are truly appreciated. We understand the importance of consistent service, and we will do our best to assign him to your future jobs whenever possible.Thank you for choosing our company, and we look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Review fromMary H
Date: 05/23/2023
5 starsMary H
Date: 05/23/2023
Professional, on time, communicative for options, great all around service! Thank you, ***!ER Plumbing Services
Date: 06/30/2023
Thank you for taking the time to share your positive experience with our services. We greatly appreciate your feedback and are thrilled to hear that you found our team to be professional, on time, and communicative.At our company, we strive to provide excellent service and ensure that our customers are well-informed about their options. We believe in clear communication to help you make informed decisions regarding your plumbing needs.We are delighted that *** was able to deliver great all-around service to you. Our team takes pride in their workmanship and customer satisfaction is always our priority.Thank you for choosing our services and for your kind words of appreciation. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.Review fromJeff L
Date: 05/15/2023
5 starsJeff L
Date: 05/15/2023
Our grinder pump sewer pump stopped working Friday evening at dinner time and we called ER Plumbing around 6pm. By 8:20 our problem was fixed. *********************** came as was very professional, he surprised ** with a fix in no time. He was amazing and we were very thankful for him. Highly recommend this company for and plumbing problems especially including emergencies.ER Plumbing Services
Date: 06/30/2023
Thank you for reaching out to ER Plumbing when your grinder pump stopped working. We appreciate your feedback and are pleased to hear that *********************** provided prompt and professional service to resolve your issue.We understand the urgency and inconvenience of plumbing problems, especially when they occur during evening hours. It is gratifying to know that ***** arrived promptly and efficiently fixed the problem, surprising you with a quick resolution. We take pride in our team's expertise and dedication to delivering exceptional service.We sincerely appreciate your recommendation of ER Plumbing for plumbing emergencies and other plumbing problems. Your satisfaction is our top priority, and we are committed to providing reliable and efficient solutions to our customers.If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing ER Plumbing.Review fromLouis B
Date: 05/12/2023
5 starsLouis B
Date: 05/12/2023
As usual the service was outstanding. A leaking kitchen facet spray head was the problem. In a little over an hour they had it replaced.ER Plumbing Services
Date: 06/30/2023
Thank you for your continued support and for sharing your positive experience with us. We greatly appreciate your feedback and are thrilled to hear that our service was outstanding.We understand the inconvenience that a leaking kitchen faucet spray head can cause, and we are delighted that our team was able to resolve the issue efficiently. Replacing the spray head in just over an hour showcases our commitment to providing prompt and effective solutions.We value your trust in our services and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us.
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