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Business Profile

Window Tinting

Driven Creations LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Tinting.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKim G

    Date: 05/28/2024

    1 star
    I found Driven Creations through the internet and contacted ***************************, the owner, for an estimate. We only wanted the front and rear RV wrap removed because it was cracking (not the sides), and we provided ******* with the original graphics and colors that were used so that he could duplicate what had been on the original wrap (this should have simplified the process). We also wanted the windshield wipers painted, the front headlights cleaned and restored and the black on the side mirrors and handles/lock handles painted. I had ******* itemize the invoice to avoid confusion. Driven Creations(*******) commit to performing this service in one weeks time. He had me pay a deposit 10 days before he started the work. We established a drop off date of March 15 and a pick up date of March 22, 2024. My husband and I went to pick up our RV on May 22, 2024 (2 MONTHS AFTER THE INITIAL DROP OFF) For almost 2 months I had been getting the runaround, ******* had been negligent on his call backs and lacked communication, I was told that several people quit, there was miscommunications along the way, I spoke with a disgruntled employee who was upset with ******* for putting all of them in this situation, he also said that ******* had lost financial backing. Unbeknownst to me did not have an on site graphics department, or color specialist and was having to borrow vinyl books and materials from other people in the business. I drove from ********** to ********** 3 times to look at colors or check the status of things because I kept getting the runaround. It's almost a 1 hour drive from my home to Driven Creations, since we are in *************. Every week he delivered fictitious dates of what was being done and when it would be completed. He fell short every week. The entire time I was offering him suggestions or other solutions, but he always mentioned not doing what he should have done to begin with due to money even though our deposit more than cover workdone

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