Reviews

Review Details

• Review fromEwan L

  Date: 10/13/2023

  5 stars
  I'm moving for the first time and I had a lot of worries as my belongings were too big for my new house, but the team that came took care of everything perfectly. They came in the morning at the time they were told, and they quickly took care of the packaging, I had a huge mirror that I was afraid of breaking, and they delivered it to the new house safely. Great determination and professionalism.

• Review fromMegan J

  Date: 09/15/2023

  5 stars
  Wayflowers Van Lines truly exceeded my expectations! From the moment I contacted them until the last box was unpacked, their service was outstanding.The team was not only professional but also incredibly friendly, making the whole moving process a breeze. They handled my belongings with care and ensured everything arrived at my new home in perfect condition.What stood out most was their reliability and punctuality. They stuck to the schedule and delivered on their promises without any surprises.

• Review fromShari D

  Date: 08/31/2023

  5 stars
  I had an exceptional experience with Wayflowers Van Lines. From start to finish, their team demonstrated professionalism and efficiency. The communication leading up to the move was clear, and they provided a detailed estimate that was accurate to the final cost.On moving day, the crew arrived on time and was incredibly organized. They handled my belongings with care, ensuring everything was properly packed and protected. I was pleasantly surprised at how smoothly the entire process went, and it relieved a lot of stress for me.

• Review fromEd K

  Date: 03/12/2023

  1 star

  Ed K

  Date: 03/12/2023

  We used this company because had limited time, international travels, other restrictions and limited options at the time, what a mistake we did! They have good sales people but they use local contractors to do the wrapping, carrying, unpacking etc. and it was a disaster. First of all of, although they came an gave a price and confirmed that our stuff would be less than the space used to give the quote in the day of moving, they wanted to charge 20% more ($~1,800) because they horrible placed the stuff in the truck and it was over the size they quoted us. Secondly, they lost our Dyson in its box, my grill, patio furniture and broke 2 floor lamps and, a tv stand. They told me to file a claim, but would be paid by the pound, so itd be at most ****** bucks. Thirdly, there were so many mice droppings I cannot even explain. We had to clean everything with sanitizers for weeks. Such a horrible service and what a shamble of a company that takes advantage of people. I just cannot believe government still allows these kinda firms operate in this beautiful country.
  

  WayFlowers Van Lines LLC

  Date: 07/20/2023

  We are truly sorry that our service does not meet your expectations, unfortunately your valuation selection is limited with minimum coverage. Please accept our sincerely apologies.

• Review fromMic S

  Date: 01/28/2023

  1 star

  Mic S

  Date: 01/28/2023

  The worst as others have written. They take NO responsibility for alleged cost increases. Once they have your goods in their truck, you are at their mercy. They will make you pay for any unforseen expense. I started with a $9000 estimate to move a one bedroom across the country. In the end it cost me $16000. What made this worse is items arrived damaged, broken and unusable. Some items never arrived.
  

  WayFlowers Van Lines LLC

  Date: 01/29/2023

  We are truly sorry for your experience, unfortunately we are carrier and our charges is based on the physical space taking in the truck for the move, The account review request was processed on 08/09/2022 and all charges had been verified by your broker, please contact them regarding the charges or us to discuss it or get additional explanation. Our customer supports team will send you instructions how to submit claims for any damage items. Thank you for spending time and sharing your experience it is important to us to hear every customer.