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Business Profile

Land Clearing

Gorilla Grading

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/09/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They were working on a driveway in my neighborhood, and the driver, crushed my driveway and refused to pay for it or take responsibility for paying for the damages. The driver did say that he was responsible for the damages, but refused to repair it or pay for the repairs. It is a stamped concrete driveway that he is now crushed and broke.

    Business Response

    Date: 02/28/2023

    Yes, I am emailing about the complaint in *******. The neighbor came to my driver and asked if he would back up and give them the broken concrete on the dump truck. They came to another job to ask him and told him where to dump they gave him permission to back up the driveway and dump on pallets that they had on the ground, then they decided they didnt want it. It was too big if my driver wouldve broke the con creek and didnt have a permission that I would say he was in the wrong but her husband came and told my driver to back up the driveway and saw how much was on the truck

     

    Sent from my iPhone

Gorilla Grading is NOT a BBB Accredited Business.

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