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Business Profile

Computer Software Developers

RegEd, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/30/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had taken 8 CE credits for my State of VT license on 12-23-2024 and also had taken some CE credits for my TX license #*******. The State of Vermont only shows 3 CE credits posted out of the 8 and the State of Texas classes that I had taken on 12-24-2024 do not show up with the State of Texas as completed. I contacted this company's ***** number of ************ and was on hold for 11 minutes and eventually hung up as it appears that there are no **************** Agents to help. I clicked the reset password link and no link was provided even though I clicked the link multiple times and no e-mail showed up in my e-mail address. Your phone number for this business, ************ on the ************************** web site has been disconnected. I cannot e-mail customer service as I need to reset my password to even e-mail customer service. I hope that the ******************** can help get the credits that I paid for credited to my licenses for the State of VT and the State of Texas as I cannot get thru to anybody and this company has poor customer service where they cannot be contacted or not able to answer the phone and only credited 3 out of the 13 credits that I have taken. Please help me deal with this inept company.

RegEd, Inc. is NOT a BBB Accredited Business.

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