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Business Profile

Electrical Wiring

Accu-Tech Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrical Wiring.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/11/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 1/23/24 we received an email from: ***** ***** / Coordinator - Credit and Collections with Accu-Tech Corporation Regarding: ************** on our Acct #*************** CABLING SOLUTIONS (PCS) Transaction# ********* for $-2,501.00 & Transaction# ********* for $-2,152.22 Total Refund/Overpayment Due $-4,653.22. On 1/23/24 PCS returned the requested information to process the refund. On 2/5/24 PCS requested the refund status. On 2/5/24 Accu-Tech replied: The refund request was submitted today, It will be about 30 days when you see the refund. On 3/6/24 PCS 2nd Request Refund Status (No Response) On 5/16/24 PCS 3rd Request Refund Status On 5/20/24 Accu-Tech replied: I've reached out to our accounting ***** to get an update on the refund. Sorry its taking so long. I will let you know once its processed. Thanks On 6/4/24 PCS 4th Request Refund Status (No Response) On 6/27/24 PCS 5th Request Refund Status On 6/28/24 Accu-Tech replied: This will go out on Monday On 7/23/24 PCS 6th Request Refund Status (No Response) On 8/9/24 PCS 7th Request Refund Status (no Response) As of 11/26/24 we have still not received the refund for our Account Credit of $4,653.22

Accu-Tech Corporation is NOT a BBB Accredited Business.

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