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Business Profile

Indian Products

Desi Gabbar

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2025

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased $61 of Food, including more than $20 for mangoes. I received most things within the 3-5 days stated on their website, but haven't received the mangoes I ordered. I tried emailing them twice to ask for an update; but they haven't responded.I want the mangoes and an update, or a refund since they haven't arrived.

    Business Response

    Date: 04/08/2025

    Hello *******, 

     

    Thank you for reaching out to us and we apologize for the delay in our response. We have processed a refund for the missing mangoes from your order. It should be posted back to your payment method within 5 business days. Unfortunately, we did not receive any of your email communications. In the future for a faster response you can send our support team a SMS on ************. They will be able to resolve the issue quickly. Please reach out to us if you have any additional concerns. 

     

    Regards,

    Desi Gabbar

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