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Business Profile

Prefab Buildings

Leonard Buildings & Truck Accessories
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Leonard Buildings & Truck Accessories's headquarters and its corporate-owned locations. To view all corporate locations, see

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Leonard Buildings & Truck Accessories has 56 locations, listed below.

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    Customer Review Ratings

    2.13

    Average of 8 Customer Reviews

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    Review Details

    • Cory H

      Date: 02/04/2025

      Bought a defective dump trailer. The tool box wouldn't properly lock and there was a wiring issue. Asked to swap trailers and was told they couldn't do that. Asked for a refund since trailer wasn't safely usable do to no brakes because of the wiring issue and they said trailers are non refundable even if it's a faulty trailer. Finally got ahold of the district manager and he gave the ok for the trailer swap but store manager still fought me on it. She swore it was my truck that was faulty even tho new trailer was hooked up and worked no issue. Had to make the deal that they would only swap it if I fixed any problems with it that came up. So now I have a brand new trailer that is obviously poor quality with no warranty

    • Clyde G

      Date: 08/29/2024

      Clyde G

      Date: 08/29/2024

      Leonard building *****. Charging $ ***** more last two months. They had renovations to their business and didn't send me my monthly notice for two months and my wife has cancer and were on tight monthly fixed **********. I tried to explain to customer service but they did not want to listen. I've been a customer for over 8 yrs already paid off one bldg and bought another one 3 yrs ago. I always paid on time, no missed pmts and they wouldn't acknowledge it. I'll never buy anything again from this pathetic run business.

      Leonard Buildings & Truck Accessories

      Date: 09/20/2024

      Dear *****, Thank you for bringing your concerns to our attention regarding the unexpected price increase and missed monthly notices. We deeply apologize for the inconvenience this has caused, especially given your current circumstances. We understand the added stress, and your long-standing loyalty as a customer is greatly valued. To resolve this matter swiftly, we recommend contacting our customer service team at ************** or ********************************************** Please share any further details about the situation, and we will work with you to find a fair solution that respects your past payment history and loyalty. We truly appreciate your patience and hope to address this to your satisfaction. Sincerely, Leonard Buildings & Truck Accessories

      Leonard Buildings & Truck Accessories

      Date: 09/25/2024

      Dear *****, Thank you for bringing your concerns to our attention. We have confirmed that someone on our financial team helped to resolve it with you already. If you feel there is still a concern to discuss, please reach out to our customer service team at ************** or ********************************************* and we would be happy to assist. Sincerely, Leonard Buildings & Truck Accessories

    • Olin M

      Date: 08/05/2024

      Olin M

      Date: 08/05/2024

      Absolutely deplorable customer service riddled with lies. I ordered a building, which had to be built. I originally bought the building with their financing however I have never received my payment book or email from corporate. I will be paying the building in full by the end of this month. When I contacted corporate regarding purchasing a building I was told Leonard had just purchased Cooks buildings and they (Leonard) were working through the acquisition issues as well as prior employees destroying electronic files. I found out today the acquisition was two years ago. My original delivery was never scheduled. The driver contacted me that he was on his way with my building nor did he want to move my original building as was agreed to during purchase and put in writing. I was then told my delivery was going to be one of two days Leonard would pick to which I gave the ultimatum either my day or refund my money. My building has finally been delivered but not without undue delays. Buyer beware Leonard is NOT an upstanding company. Ive seen, through a microscope, single cell amoeba exist with more efficiency.

      Leonard Buildings & Truck Accessories

      Date: 08/06/2024

      Hi ****,

      We are very sorry to hear about your experience with us. Your feedback regarding your purchase of a building and the delay in communication and delivery is very important to us, and we apologize for any inconvenience caused. We would love the opportunity to make things right. Please contact us directly at ********************************************* or call ************ so we can discuss further and find a resolution.
      Thank you for bringing this to our attention. - Leonard


    • John P

      Date: 05/07/2024

      John P

      Date: 05/07/2024

      I ordered a part for my truck bed topper and paid in full. I was told it would be delivered in 7-10 days. This was 3 months ago. I have contacted the company several times and have had no response and have not received my part that i paid for.

      Leonard Buildings & Truck Accessories

      Date: 08/01/2024

      Hi ****,
      We are very sorry to hear about your experience with us. Your feedback regarding the delay in receiving your part is very important to us, and we apologize for any inconvenience caused. We would love the opportunity to make things right. Please contact us directly at ********************************************* or call ************ so we can discuss further and find a resolution.
      Thank you for bringing this to our attention. - Leonard

    • michelle W

      Date: 03/02/2024

      STAY AWAY FROM THAT COMPANY . THEY ARE DID NOT PAY FOR THEIR LOADS DELIVERED TO THEM . PRIVATE TRUCK DRIVING COMPANIES DID THEIR WORK AND DELIVERED SUPPLIES TO THEM AND THEY STILL DID NOT GET PAID THOUSANDS OF DOLLARS .

    • Brett M

      Date: 02/21/2024

      Great Company. ********,** location was very professional and will be back.

    • Wynnie S

      Date: 01/16/2024

      I have had nothing but positive experiences when dealing with Leonard. I have given them my business multiple times in both North Carolina and South Carolina. I will continue to be a repeat customer, especially as the one time I needed to contact their customer service center with a question, they jumped right on it and we solved the issue together. HIGHLY recommended!

    • Stephen W

      Date: 08/04/2022

      So far it's has been NOTHING but a disappointment with this company, When I went to start my building on 7-14-22 the sales rep didn't know how to use their own P.O.S and I was there for over a half hour before I got started on my ordering my building and I was the only one in the store and now it will be one day late on delivery because their driver just quit so they ONLY have one delivery driver for this company. I don't know how much Leonard paid for all those FAKE review's on their website. Delivery drive are allowed to show up whenever they wont to come to work and **** over the customer and make them wait all day on them to feel like coming to work. As delivery they should be there one hour before the store is open so they can get a early start on the day. I wish I NEVER went with this horribly company I WILL NOT recommend this company to anyone I know!!!!!!!!!!!!! THIS IS A WASTE OF MY TIME AND MONEY. This company only cares about your money not you as customer!! I'm paying also most $17,000 dollars for this unit. I have built roof Tresses for living this would have never been sent out looking like this. Every time I look at this Barn all I see disappointment and a waste of money.

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