Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

Infusion Property Management, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

1/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPamela B

    Date: 07/14/2025

    1 star
    If I could leave a quarter of a star, I would this is the worst property management scam I have ever run into. They do absolutely nothing. They dont answer their phones. They dont respond to emails. Basically they take your money and hide if you have the misfortune of being under infusion property management. You have my sympathies
  • Review fromKeisha R

    Date: 12/17/2024

    1 star
    I have lived in this community for a month in a half. I am trying to have my fence put up and they will not return any phone calls or emails. With out approval I can not have my fence put up. They might not answer phone calls or emails but they surely made sure that I got the bill due Jan 1 they are horrible it has to be someone over them we can contact.
  • Review fromJimmy H

    Date: 03/02/2024

    1 star
    Not once have they shared the financial books. HOA rates went up without without notice or input. Been in Waterleigh for three years and not one meeting. Management used husband's company for landscaping.
    Shady business practices.
  • Review fromGabe J

    Date: 03/01/2024

    1 star
    After being in Moyock (Waterleigh) for 10 months they mowed the drainage behind our house once. The weeds were almost 5’ tall. They have left broken equipment behind the mailboxes for the same amount of time. They DO NOT communicate with anyone in the community, and have not held a meeting which is REQUIRED in the bylaws to be held annually
  • Review fromChad M

    Date: 02/26/2024

    1 star
    Terrible management company. Doesn’t hold meetings, return calls or emails. Hired a family member’s company to maintain the grounds. Husband is on the city council and has prolonged turning over our neighborhood to the tenants in order to keep receiving the HOA dues. Will not finish our roads and development. The neighborhood has been fully occupied since 2021. We have tried legal action in our community, but the corruption within the officials has made it impossible to get anything done. Please help!
  • Review fromKendra E

    Date: 03/07/2023

    1 star
    Agent never returns calls and has not provided financial statements to the homeowners in our neighborhood. When they say will correct a discrepancy it never gets done. We were notified more than 6 months ago they they would announce who was selected as our president and we still have not been notified. Their lack of communication, effort, and ability to uphold their end of responsibilities is unacceptable. They collect our HOA dues and that is all we get from the company. This business has failed to turn over the HOA to the residents and has made many false promises about progress being made. If you are buying a home In moyock please beware of the neighborhoods this company manages.
  • Review fromDouglas M

    Date: 09/27/2022

    1 star
    Thus company has yetvto have a required annual homeowners meeting for the second year now. This is after many prompts from myself and other homeowners.

    This company has failed to provide financial statements after many promete.

    This company does not answer phone messages. I have called almost daily for 2 weeks now.
    Doug *****.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.