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Business Profile

Home Builders

Neuse Builders of New Bern Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:08/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I rented an apartment. The original rent was 675$ monthly. I asked the owners sub contractor (employee of owner) if owner would be willing to rent monthly without signing a lease. They agreed for an extra 125$ monthly. I told sub contractor that I was waiting on a rent controlled apartment that i was told needed more cleaning. This is not the concern of this person but I wasn't sure if it would take a month or a week. I turned out another apartment became available that I had applied for and I had only stayed in Neuse Builders Apt for less than 3 weeks. I was grateful that this person was willing to work with me so that I wouldn't have to sign a lease. Unfortunately I paid for 3 months in advance (3200$) as a measure of good faith. A measure to reassure this person that I wasn't riff raff, drug dealer, prostitute, you name any other questionable character. I gave subcontractor my 30 days notice before I had been there 3 weeks. I said I was willing to pay for the following month but would like my deposit back and one months rent. To reiterate I paid 800$ deposit and 3 months @800$. There wasn't a lease because I didn't want a lease. It was a monthly agreement. I moved out in May and haven't received anything. I have gone by the business and spoken with the subcontractor and still havent received my refund. i have been more than fair. i want others to know this person /business are thieves.

Neuse Builders of New Bern Inc is NOT a BBB Accredited Business.

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