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Business Profile

Concrete

Xcel Concrete Finishers, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid this man in full after l paid for the 8 yards of concrete in cash he is talking about l have the receipts then after l paid for the concrete his daughter asked to be paid in full which I did and l have a contract that him ,and his daughter signed that says paid in full , then the next day he said I owed him $2200.00 after l paid in full he is trying to scam me.

    Business Response

    Date: 07/12/2023

    This person is not being scammed. The work was done and I asked him how could I fix his complaint and he told me I could not fix his complaint and told me to not show up on his property to try solve any issues he has. I tried to reason with this person but he did not want to. I have text messages proving what I am saying is correct. As far as the **** dollars he owes this for his material that he did not pay for. That was a verbal agreement and he knows it!

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