We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Garment Restoration

FRSTEAM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garment Restoration.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Billy & Debbie R

    Date: 11/19/2023

    Back around the first of August 2023 we had a water claim (non-weather related). We filed our claim with Nationwide. FRSTeam was assigned to handle our pack-out. They never showed up or called for the Pack out. An individual from FRSTeam came to our house, spent 15 minutes looking & taking photos of 3 water damaged rugs and slight water damage to a chest of drawers. Rugs were not cleaned or replaced. Chest of drawers was not replaced, was not refinished or polished. FRSTeam sent us a bill for $950. I called to get an itemized list thinking they made a mistake and charged for the Pack-Out. Called to discuss with the company and was told that is just what they charge. Note: Nationwide paid this $950. but I have gone to Nationwide and reported that this bill (in my opinion) of $950. for 15 minutes and no work, shows that this company is overcharging and gouging the insurance company. I would not recommend using this company and have reported to my Nationwide agents and the claim rep.Company: FRSTeam, ************************************************************ *************************

FRSTEAM is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.