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Business Profile

Garment Restoration

FRSTEAM

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromBilly & Debbie R

    Date: 11/19/2023

    1 star
    Back around the first of August 2023 we had a water claim (non-weather related). We filed our claim with Nationwide. FRSTeam was assigned to handle our pack-out. They never showed up or called for the Pack out. An individual from FRSTeam came to our house, spent 15 minutes looking & taking photos of 3 water damaged rugs and slight water damage to a chest of drawers. Rugs were not cleaned or replaced. Chest of drawers was not replaced, was not refinished or polished. FRSTeam sent us a bill for $950. I called to get an itemized list thinking they made a mistake and charged for the Pack-Out. Called to discuss with the company and was told that is just what they charge. Note: Nationwide paid this $950. but I have gone to Nationwide and reported that this bill (in my opinion) of $950. for 15 minutes and no work, shows that this company is overcharging and gouging the insurance company. I would not recommend using this company and have reported to my Nationwide agents and the claim rep.Company: FRSTeam, ************************************************************ *************************

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