We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Dauntless Transmissions
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Scott M

    Date: 12/18/2023

    When it came time for my first transmission fluid change, I wanted a transmission shop. I researched shops in the Triangle and found Dauntless. I called and spoke to *** who listened to my concerns and did a free test drive with me driving. He told me to drive home which was only about 2 or 3 miles from the shop. He drove it back to the shop and put it on the lift. He changed my filter and fluid and gave me a warranty on his work.Fast forward a couple of years. My car had recently had a tune-up and was cutting off after I put gas in it. *** did some investigating and found that my throttle plate was extremely dirty. He said that cleaning the plate was all that he could offer. I gave the go-ahead and my car quit cutting off after fresh gas was put in.Lastly, this past week my car started making a grinding noise and sounded like "rocks in a can". *** helped me out with this one. We did the usual test drive and I left my vehicle with him. He called me by noon the same day as promised with an estimate. *** and I talked quite extensively about what needed to be done. He let me have all the time I needed to make a decision on a rebuild of my transmission. I gave him a deposit for parts and now am waiting for them to come in. *** has been totally transparent, honest, and upfront with me. He even told me the shop would be closed for Christmas week. I don't mind waiting as the diagnosis was speedy and his guys with my go-ahead know what needs to be done. Parts can take a while to come in so I have no problem with the shop being closed while the parts are on their way. I drive a well-taken care of Kia **** with ~250k miles with the original transmission and engine.In short, I trust the team at Dauntless Transmissions. Thank you for taking care of me.

  • Cn V

    Date: 10/07/2023

    Cn V

    Date: 10/07/2023

    Offers free evaluation of transmission but when it comes to collecting the car, owner states that it was a three hour evaluation to the cost of ~$450. Be careful.

    Dauntless Transmissions

    Date: 10/09/2023

    We appreciate any feedback we receive and will explain any issues if needed. Apparently, an explanation of our process is needed here.We do a free evaluation of the transmission which includes a free test drive and a free lift inspection. If we have to take anything apart or look further into the vehicle to pinpoint the exact issue, there is a charge for our time. We do not do anything until we speak with the customer, get verified information or a signature to confirm that the customer agrees to the charge. This gives the customer a chance to decide if they want to invest into their vehicle. If the customer does not agree with the charge, then they are more than welcome to come pick up their vehicle in the same condition they dropped it off in.We do not hide this process from our customers. It is explained to every customer that comes to our business.

Dauntless Transmissions is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.