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Business Profile

Auto Repairs

North Hills Tire Pros
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for North Hills Tire Pros's headquarters and its corporate-owned locations. To view all corporate locations, see

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North Hills Tire Pros has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jiten V

      Date: 07/19/2023

      Don't waste your time and money and don't set your foot in this horrible service shop. ****, the service manager, is totally rude, uncaring, unprofessional and arrogant. After talking with ******* at **************** last week and after describing him my car symptoms and problems, he asked me to make an appointment and told me that he would put the car on the lift and test drive it at no charge to see how bad the problems are and advise accordingly. So I showed up today per my appointment and the service manager **** refused to do anything that ******* stated without first paying him $98 plus tax. I told him what ******* said and he said he does not care what ******* said. I told him he wasted my time and effort of driving there and back for half an hour each one way. **** refused to acknowledge that it is his responsibility to train his staff, including *******, as to how and what to communicated to the customer so that customers do not waste their time based on false statements made by his employees. I pointed out to **** that he and ******* are being paid for their time and I did not get paid for the my wasted hour. **** was totally rude, unprofessional and arrogant, and he continuously kept talking/shouting over me, and told me never to come back again. I requested him to pass the message to the owner **** to call me so that I can talk with ******************** would understand customer's point of view. I will update this post if and after **** returns my call. I wanted to post this review with ZERO starts, but it won't let me do that; I had to choose 1 star to post this review.

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