Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Collectibles

Craftmasterslate

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collectibles.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDouglas T

    Date: 02/15/2024

    1 star
    Do not ever do business with this company. I ordered afloral ******* for Christmas in mid-November. My daughter purchased an afloral product and we liked it. Unfortunately, we ordered afloral ******* via Craftmasterslate website. It was promised to be delivered 2-3 weeks before Christmas, but was not delivered until January 2. It wasn't the afloral product that was pictured on their website for the item. It was a very cheap plastic replica. I tried to return for refund per their policy and they refused. After repeated attempts, they offered a small discount to compensate me. I countered and finally accepted a 30% refund. Will try to sell "*******" at our community garage sale and hopefully get $10 or else it goes in the trash. I rate them a ZERO.
  • Review fromJohn F

    Date: 07/26/2023

    1 star
    Do not order from here! This site is a scam. They claim they shipped my item, but it never arrived. When I reached out to customer service, they told me to try calling the post office. The post office said it was an issue with the vendor which I then told them. From that point, they just ignored me.
  • Review fromAmy S

    Date: 07/07/2023

    1 star
    DO NOT ORDER. ITS A SCAM! They refuse to refund your money. The item I ordered was damaged and they claimed it was what I ordered and won't refund my money.
  • Review fromJennifer R

    Date: 06/22/2023

    1 star
    These people just want to steal your money! I bought my son a youth size shade because their website indicates it will fit ages between *****. This is NOT true. It did not fit my 13 year old son. When I reached out to them about returning and getting an adult size they said they do not refund or exchange because they sent me what I ordered. I followed their indications. If it would had said 13 and above are adult size I would have bought the adult size. This is ridiculous! Dont waste your hard earn money on them.
  • Review fromBrenda W

    Date: 06/07/2023

    1 star
    I ordered a Cordless Mini Weed Trimmer..$33.85 in less than 5 minutes..the batteries were hot, the end was hot, the zip tie broke, it was not able to do the job. Trying to get a full refund that they say you get if it is defective or not satisfied...no resolve after many requests from me and responses from them saying..sending your request to proper department you will hear back in 24 hours. Same reply...no resolve.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.