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Business Profile

Employee Benefit Consultants

Workplace Options

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employee Benefit Consultants.

Complaints

This profile includes complaints for Workplace Options's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Workplace Options has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Workplace Options

      3904 Headwater Ct. Highwoods Blvd. Raleigh, NC 27606

    • Workplace Options

      2912 Highwoods Blvd Ste. 100 Raleigh, NC 27604-1005

    • Workplace Options

      1410 Park Dr Raleigh, NC 27605-1728

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/30/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company continues to call me daily. I have told them not to contact me again but they continue. I answer the phone and they do not speak. They will not stop calling. I have blocked the number but they continue to get thru. JUST STOP CALLING ME.

    • Initial Complaint

      Date:11/12/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was offered a job with Workplace options to work remotely from home on October 26th, 2022. I was then provided a check to purchase my supplies needed. The first check provided was never received. They then provided a new check which I did receive on November 4th. It was deposited the same day into a new account. The bank put a 6 day hold on the check. On November 5th we discussed the fact that the money was on hold and I could send the "vendor" $1,000 to send a time tracker so I could start training. I agreed and sent them the money so I could start work. they then asked me for $2,000 more to send all supplies at which time I declined. we proceeded to communicate until November 9th when my bank returned the check as fictitious. I was then told I would get sent a new check, they asked me for $1,000 to send my supplies in which I refused. Then I was told I would not receive a new check because they didn't have time to wait to fill the "position" and I was not going to get my $1,000 back either. All communication as stopped.

    Workplace Options is NOT a BBB Accredited Business.

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