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Business Profile

Estate Liquidators

Caring Transitions of Jordan Lake NC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Liquidators.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Caring Transitions to do an estate sale for my parent's house. I have an invoice from them with a credit balance of $81.16. On February 29, 2024, I have an email stating: Thank you for your recent business with us.Attached you will find your final invoice, spreadsheet, and all the statistics for your sale.Please see the notes under each section. If you have any questions or concerns regarding this invoice, please don't hesitate to get in touch with us at I will be sending your check to you in the mail or I can have my husband leave it on the counter in the house when he picks up the chair this weekend.Sincerely,Caring Transitions of ***********, ****** and N. Raleigh dba Refined ************** I have contacted them numerous times. It is now September, and I have not received the check that was referenced. I can forward you the email correspondence.

  • Initial Complaint

    Date:07/18/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Caring Transitions of *********** in February to help pack up my mother as she was exiting her rental home after the passing of my father. The agreement was to dispose of items deemed to be trash, and ship the rest to me. I have fully paid for the services but not received the belongings. I contacted the *** after 2 months (in May), and she indicated this was a dropped ball and she'd rectify it. It's been another two months now and I've not received anything, nor any communication or tracking number. I've reached out again by email, phone, LinkedIn, and Instagram - all the channels I have for this company. I need BBB to assist at this point.

Caring Transitions of Jordan Lake NC is NOT a BBB Accredited Business.

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