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Business Profile

Freight Forwarding

Next Drop Logistics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/25/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So, I bought a gun through *********** gun store and they used this business Next Drop Logistics to ship the gun. I spoke to Next Drop Logistics and they stated that they could ship the gun to my house and I know in the ***************** that is illegal. They said No that they could do it. They asked for money again. All together I paid them $7700.00 and my Warrior Gun Store order number is *****. I never received the delivery and Next Drop Logistics has stopped answering my calls. They called me from **********. My shipping number NDL048459-CARGO. I would like to be refunded in the of $7700.00
  • Initial Complaint

    Date:02/01/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a bow, which is freely available in both the US and CH. Next Drop Logistics keeps calling for more and more money to be able to deliver the goods: - 19.01.2023 $150 for shipping, paid - 24.01.2023 $350 for permits "HUNTING PERMIT CLEARANCE", paid - 27.1.2023 $1500 for "PACKTAGE PENDING REFUNDABLE INSURANCE COVERAGE CLEARANCE", paid - 29.01.2023 $4000 for " WEAPONS DECLARATION: WEAPONS AND AMMUNITION FOR HUNTING AND SHOOTING" Not paid because, as already mentioned, any bow in Switzerland is not considered a weapon and is not subject to any aut

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