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Business Profile

Graphic Designer

Publications Unlimited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/06/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been receiving magazine subscriptions I did not order. So far in the last week I have received magazines from Sports Illustrated, GQ, and Entrepreneur. Sports Illustrated said it would cancel, but that it had come through a 3rd party. GQ said they could stop delivery but not cancel as it had been ordered by 3rd Party ***************** Services ************** who I contacted. 3rd ************** Services said that they were just "middle men" and the magazine subscription had come from Publications Unlimited for which they provided a reference number to use (ref# J049313384) and a phone # *************. They also told me that I will likely receive many such subscriptions. It is impossible to get an answer at that number. Entrepreneur does not offer a phone number to cancel. I sent an email request. Unsure if that has been processed. I have not yet determined how I am being charged. I do not wish to receive any of these or similar magazine subscriptions, want all of these subscriptions cancelled immediately. I want any charges to me to be reversed. It is a total scam.

  • Initial Complaint

    Date:08/29/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received 2 **** magazines on 8/27/2022. The **** magazine referred me to Publications Unlimited, Inc. There is no way to contact them. No phone number that I can find and the "contact us" page goes to " not found" when "Submit" is clicked. I did not order nor do I want this magazine coming to my house. If Publications Unlimited would contact me, so I can have them remove my name from their mailing list, that would be enough.
    I have checked my bank account and, at this time, did not see a charge for the magazine.
    Thank you

Publications Unlimited is NOT a BBB Accredited Business.

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