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Business Profile

Internet Marketing Services

Pecane Square LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 4/1/24 I downloaded an app for *** service on my phone. The app after installing on my phone was not opening. I tried uninstalling and reinstalling still nothing. I finally gave up installed the app and canceled the membership. I was sent an email add to why I canceled and I responded. 2 days later the *** company charged my card $34.95 using the name ********. Then every month they are attempting to charge my card. The fraud department alerted me and upon getting the information from AMAZON low and behold this is the actual name of the company charging my card. PECANE SQUARE LLC.Mind you they deny all affiliation with ******** but when you call the ********** for HASCSPAY this is the company. They pose as a billing support for several companies who provide online services for consumers. The initial charge on the first day is $1.25 and get this you only have 2- day trial then in my case even after I canceled uninstalled and answered the stupid why you cancel service they still charged my card 2 days later $34.95

Pecane Square LLC is NOT a BBB Accredited Business.

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