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Business Profile

Mailing Services

The UPS Store #4494

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Dana B

    Date: 09/05/2024

    I had ***** service me for a shipment. For starters she didnt even stand up to welcome me when walking in, she also had the worst customer service attitude looks and acts like she hates her job. I will never understand why a company keeps a rude employee that drives customers to other locations just to avoid the bad customer service.

  • Vivian W

    Date: 11/25/2023

    Vivian W

    Date: 11/25/2023

    The customer service is not good. The have almost no ability to return Amazon packages. The notary is not there until after 3:00 pm each day. They make little to no effort to assist customers. I am surprised they are still open.

    The UPS Store #4494

    Date: 11/26/2023

    ******, we process approximately 250 Amazon returns daily and would happily assist you. I'm sure we could clearly and professionally address your concerns if given the opportunity. It is also incorrect to state that there is no notary after 3:00 pm daily. We now have multiple staff who are notaries. We will continue to provide industry-leading customer service, and if you have any questions or concerns, please speak directly with management or ownership.

  • Lisl H.

    Date: 11/24/2022

    This store charged me $49 to send a package overnight express mail. I didnt realise they send express mail packages to the post office for delivery until I got home. I wanted to avoid the post office, which is why I went to this UPS store. The package was supposed to be delivered the next day and I couldnt even track the package. It had a post office tracking number. I finally got in touch with the post office who finally tracked my package. I mailed it on a Monday, and it wont be delivered until Friday! And I payed $49 to this store! I could have taken it to the post office myself and paid $23!!! I will never go to this UPS store again! Ripoff!!

The UPS Store #4494 is NOT a BBB Accredited Business.

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