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Business Profile

Spa

Von Kekel AVEDA Salon Spa

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Von Kekel AVEDA Salon Spa's headquarters and its corporate-owned locations. To view all corporate locations, see

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Von Kekel AVEDA Salon Spa has 2 locations, listed below.

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    • Von Kekel AVEDA Salon Spa

      4209 Lassiter Mill Rd Ste 114 Raleigh, NC 27609-5882

    • Von Kekel AVEDA Salon Spa

      2230 Walnut St Cary, NC 27518-9208

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromCynthia W

      Date: 09/24/2023

      1 star
      My review is about the business transaction with the owners, ************** Kekel and ***********************, and not the stylists at this location. Buyer beware of the offer to purchase in advance a series for services that this business falsely sells to its clients. In July 2023, I was offered and purchased a series for shampoos/cuts/styles and paid in advance to receive discounted services. One of the owners, ****, sold this to me as a series to prepay for my hair cuts/stylesno other services were discussed, and I did not sign any kind of written statement. **** did not inform me that should I not be able to use these prepaid services, I could only receive an in-store credit to use for other services, products, gift cards. According to the business policy, these alternative services, etc. are offered for re-do services and products purchased, not those that have not been received by the client. Unfortunately my circumstances have changed, and I have requested a refund for the money that I have not nor intend to use. Since September 12, 2023, I have attempted to get a refund. As of this writing, my balance remains in the Von Kekel Salon Spas account.

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