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Business Profile

Handyman

Roberson Handyman Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/08/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business owner charged for services he did not provide. He lied to the rental property stating that it was my fault that the garbage disposal in my home was not working properly, which is untrue. Now the rental property is trying to charge me $200 for services this business did not provide! The rental company blacked out information on the bill.

    Business Response

    Date: 01/14/2025

    We had to remove a magnet out of the garbage disposal. Which tended drop in there So I had to report it  realtor and they charge her she did not like it but that's my job I'm sorry 

    Customer Answer

    Date: 01/14/2025

     
    Complaint: 22780658

    I am rejecting this response because: there is still no explanation for the amount he charged: Its fraud. He did nothing to unstop the garbage disposal and there is no proof as to what hes saying he found. Its fraud and its unethical. He cant even provide a detailed description of the work he did. 

    Sincerely,

    ******* *****

Roberson Handyman Services is NOT a BBB Accredited Business.

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