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Business Profile

Janitor Service

MJ Quality Cleaning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Janitor Service.

Complaints

This profile includes complaints for MJ Quality Cleaning's headquarters and its corporate-owned locations. To view all corporate locations, see

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MJ Quality Cleaning has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/17/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was in negotiation with ******* to clean my house, which was empty. She quoted me $600 and began cleaning before I agreed, and demanding I pay her immediately. Her txts became abusive and she never finished the job. She claimed she was licensed in ** which turns out to be untrue ~. This is. scam by a woman from ******.

      Business Response

      Date: 04/17/2025

      This website wont let me post photos & videos. I have all details, from conversations to photos.

      Dear Better Business Bureau. This man said he has a lawyer! I am waiting for his lawyer to call me. Please check carefully the stories posted here., I took this man account to Debt collections. He owes me & my husband money. I can't post everything here but I will post a few photos so you can understand. We agreed on $800, & that's the lowest price I ever gave to a client in 7 years for this kind of job. We worked there Saturday, Sunday, Monday, Tuesday, Wednesday .. I have all prove that you need. I reported him to another legal company & from today I will proceed to sue him. we shampoos about 8 Rooms carpets in that house, we removed the old furnitures, took them away. He advanced me $300..We did an amazing job in that house. No one could walked in there. There was no electricity in that house, I paid ta store to use their generator! He saw me that day!! Cleaning using a flashlight. If you want real problems I will give you some!! I am very surprised that BBB posted any unverified stories here. That's why I'm not your client anymore. You have never helped me. If this complain stays on this website for 3 years. Mark my words I will sue you. I work very hard to serve my client in a very honest way. Do not play with me. 

    MJ Quality Cleaning is NOT a BBB Accredited Business.

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