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Business Profile

Computer Software Developers

Micro Technology Unlimited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

This profile includes complaints for Micro Technology Unlimited's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Micro Technology Unlimited has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Micro Technology Unlimited

      PO Box 5 Rolesville, NC 27571-0005

    • Micro Technology Unlimited

      8390 Six Forks Rd Ste 101 Raleigh, NC 27615-3060

    • Micro Technology Unlimited

      PO Box 80124 Raleigh, NC 27623-0124

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/03/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Double charged for the software. Have attempted many times to converse via voice email and website to no avail. Will not return calls or emails. Just trying to get my double charge fee reduced to single charge.

    • Initial Complaint

      Date:11/17/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      11/08/2023 $321.98 2x Video Hoster Quad Software (4 computers) Hoster 4n4 model $160.99 each total of $321.98 I have called and emailed leaving numerous messages stating that software does NOT meet my requirements and they still have not responded as of 11/17/2023. I want a refund

    • Initial Complaint

      Date:04/18/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased their program directly and installed it on a brand new laptop which I had to return and exchange it for a better one because I need "Lighted Keyboard" function to be able to see better in dark establishments. Now I can't install the program into they new laptop because they allow only one install per customer (although I did a full uninstall of their program). I have tried contacting them for over one month now since the initial purchase to get my PC up and working but they have not answered any phone call (2-3 times a day from early morning) or any texts I have sent which are numerous. I urgently need to be contacted by them, please help.

    Micro Technology Unlimited is NOT a BBB Accredited Business.

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