Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/15/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ON 4/3/23 I ****** A NEW **** AND 2 FENDER'S TO FAB COLOR CREATION'S LLC TO *********************** OWNER OF THE **** TO BE PREPED AND PAINTED. I RECIVED A QUOTE OF ******* TO DO THE **** WENT. 2 MOTH'S LATER I RECIVED A CALL FROM **** SAYING THE *** WAS DONE AND NOW THE **** DOUBLED TO *******. AFTER 4 DAY'S THE PAINT PEELED BAD. I CALLED **** TO BRING THIS TO HIS ATTENTION. **** RESPONDED WITH ( I DON'T WARRANTY NOTHING YOU PUT GAS IN). HE NEVER TOLD ME THIS WHEN HE AGREED TO TAKE THE **** I WENT AND HAD THE **** CHECKED BY ANOTHER COMPANY. I WAS TOLD BY ************************* THAT THE **** HAD BEEN GROUND OFF WHILE BEING PREPED BEFORE PAINTING WHICH CAUSED GAS FUMES TO RUN UNDER THE PAINT AND CAUSED THE PEELING. ONCE I CONTACTED **** HE SAID FOR ME TO BRING IT TO SHOW HIM..ONCE HE SEEN IT HE SAID FIND A ****ER TO FIX HIS MESS AND HE WOULD REPAINT IT.. I TRIED BUT NO ONE WANTED TO DO IT BECAUSE OF IT BEING DANGEROUS. I CALLED **** BACK HE TOLD ME TO BRING IT TO HIM HE WOULD FIND A ****ER. **** CALLED BACK 3 WEEKS LATER AND SAID HE WOULD HAVE HIS SON ( NIC ******* TAKE IT TO W.I.N. CUSTOM'S TO BE FIXED. ANOTHER 2 WEEKS LATER **** CALLED TO SAY I NEEDED TO CALL *************************** OWNER OF W.I.N. CUSTOM'S. ONCE I CALLED HIM HE SAID FOR ME TO COME DOWN THERE AND GO OVER THE PROBLEM. ******* TOLD ME THE **** WAS GROUND TO FAR AND THE **** HAD TO BE REPLACED. I TOLD **************** WOULD BUY 1 AND HAVE IT SHIPPED TO HIS ****. I DID. ******* CALLED ME TO TELL ME IT WAS FINISHED. **** WENT TO PICK IT UP AND CALLED ME TO TELL ME TO GIVE HIM 2 WEEK'S AND IT WOULD BE RE PAINTED AND READY TO BE PICKED UP. I CALLED **** 2 WEEKS LATER TO SEE IF WAS READY, HE ***** TOLD ME HE HAD OTHER PEOPLE TO DO AND DIDNT KNOW WHEN IT WOULD BE. I DROVE OVER TO THE **** WITH IB 30 MINS. TO FIND THE **** OUTSIDE IN THE WEATHER ALL SCRATCHED UP AND FULL OR RUST. **** ASKED WHAT I WAS DOING THERE AND I TOLD HIM THE **** BEING LEFT OUTSIDE WAS UNACCPTIBLE AND FULL OF RUST. HE TOLD ME TO GET IT THE **** OUT OF HIS ****!!