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Business Profile

Boat Builders

Hardingcraft

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boat Builders.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2023

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The initial date of the business agreement was November 30th, 2022. A total of $12,000 was paid in cash to *********************** for boat restoration. I received updates in December and January. My last update was February 3rd, 2023. I called and texted with no response from *******. I drove an hour to one of his shops in ******** on Friday, April 21st. My boat was not at the shop that I dropped it off at. No work had been done on my boat since January 1st, 2023. The invoice in January showed $7649 worth of work being done of the $12,000 paid. Poor work, nonexistent communication, miscommunication, cash only, so he can only charge $100/hour instead of $125/hour and employing people on disability from the Army.

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