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Business Profile

Dentist

Alan Brown DDS & Anika Howell DMD PA

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/16/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Anika Howell replaced a broken bridge but in doing so grinded my rear molar too far. The new bridge refuses to stay on. I complained numerous times that the bridge was unstable and was only afforded more glue when it came off twice. I went to a few dentists in ************ and both concluded the same thing and one tried to re attach it. I now have to spend some $12,000 for a bridge implant.

    Business Response

    Date: 07/23/2024

    Dr ********************** Howell is no longer in practice she retired Dec 2023. Also please note last time this patient was in the office he left very angry and throw the chain from the bib from around his neck to the assistant standing at the front desk and almost hitting front office staff. He is not a regular patient as he is what is called a dentist ******!

Alan Brown DDS & Anika Howell DMD PA is NOT a BBB Accredited Business.

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