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Business Profile

Loan Servicing

Allied Financial

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Loan Servicing.

Complaints

This profile includes complaints for Allied Financial's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allied Financial has 2 locations, listed below.

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    • Allied Financial

      1241 E Dixon Blvd Ste 3 Shelby, NC 28152-6894

    • Allied Financial

      821 Baxter St Charlotte, NC 28202-2733

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/03/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In May 2024, ***** had spoke with my husband and I and stated that we were doing really good on her payments and that we paid off our lawn that it was no longer on the account . On July 2024 I spoke with ***** ***** from Allied financial in *********************. He informed me that we were behind on our loan. Him and I worked up some thing where he could redo our loan for $50 so we wouldnt have a payment until August 2024, we were, unable to make the payment in August due to money issues which I explained to him he stated that we could try to make a payment when we could. Someone hacked my checking account so it was closed in September to investigate now we are three months behind. September 26, 2024 the secretary ******* ******** contacted my husband and I from her personal ******** page to our personal ******** page messaging us to call Allied and give us the number. Contact ***** *****, and told him she should not have contacted me on a personal social media, that she doesnt call to collect a debt. I had no idea who she was Or why she would be contacting my husband and I. So the same day, I called Jerrys Boss And spoke with him about the situation and issue that I had had with the girl contacting us and he apologized for the girl doing that said that he would speak with Green and ******* ******** about the issue and that it would not happen again. After my complaint to his boss, I spoke with ***** ***** on 26 September and informed him that we did not get our check until October 3, 2024. On September 30, 2024 ***** ***** called from ******, ************************************** and left a message stating we needed to come and make a payment today or legal actions would be taken out on us and the sheriff would be here to pick up our lawnmower tonight. I do not feel that they are being fair to us nor do I feel that they are very professional and their actions. As a resolution I feel That they should mark my bill paid, Or reduce Amount owed.

      Business Response

      Date: 10/18/2024

      Please see attached business response. 

    Allied Financial is NOT a BBB Accredited Business.

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