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Business Profile

Septic Tank Cleaning

Absolute Septic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Septic Tank Cleaning.

Complaints

This profile includes complaints for Absolute Septic's headquarters and its corporate-owned locations. To view all corporate locations, see

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Absolute Septic has 2 locations, listed below.

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    • Absolute Septic

      107 Brodie Rose Landing Way Smithfield, NC 27577

    • Absolute Septic

      121 Nicklaus Drive Garner, NC 27529

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/25/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company was called out to pump my in laws septic tank....guy broke one of the kids...he suggested they buy 2 new lids at an extra $300.00...even though they're on a fixed income...my in-laws agreed.. They said they would bring them that afternoon or the next morning.. Neither happened...had to call company again.... Finally they bring out lids but neither fit correctly but guy was starting to cover them up anyway..y husband told guy to leave and for his boss to call him... neither happened... After I contacted company again...the guy which I guess was the boss threaten my husband... That when he came out to pick up the lids he said " I'll teach him how to show respect".

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