Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Asphalt

TNT Asphalt Solutions LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLynn L

    Date: 09/21/2024

    1 star
    **** gave us an upfront estimate to remove and repave our driveway. At the completion of the job, he told us he would be "back to seal coat it in three months after the surface had cured." We had no complaints about the work and his staff was very professional.However, when they showed up to seal the driveway, we were told there were additional costs. We were not informed that this seal coat was NOT included in total $8,500 that we had already paid him. We expressed this to **** via phone. We felt this was deceptive and that was voiced to the ******* onsite. We weren't prepared for the additional costs but we paid what **** told us was "cost".The following day **** showed up at our house and yelled at Mrs ******** for questioning him and his integrity. He refunded the $$ we paid him for the seal coat. He stated that the $$ we paid him was "nothing to him." It is to us; we aren't wealthy people. ****** conduct was totally unprofessional and unreasonable. If you question him about anything, you will be forced to deal with his temper. Simple communication UPFRONT was all that was required. Customers deserve that. True integrity doesn't yell at a customer.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.