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Business Profile

Waterproofing Contractors

Maverick Waterproofing LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************* (Maverick Waterproofing LLC) is a thief. We talked on a Friday (07/19) and we were on the same page about the project. He said he needed a deposit so he can get the materials on Sunday (07/21) for the job on the following Wed (07/24). I sent him $800 and he sent me a deposit receipt and that was that. It is Tues night (07/23) and I have not heard from him since he took my deposit. I had to reach out. He said he was held up in a job in SC because of the storm and could not make it for Wed (07/24). I said OK and he said Friday (07/26) would work. Fri comes. It is 5pm and I have not heard from him again. I had to reach out to him again. I asked for my deposit because nothing was done. This was his response when I asked for a refund, "Gladly. Told you the rain pushed my stuff back. If you wanna be impatient and not understanding that's fine. I'll return the stuff Tuesday when I'm back in town and you can find someone to pay double for the project. Thanks"So the rain pushed back your stuff, you give me 2 new dates, I don't hear from you, and you call me impatient for wanting my money back because you are a liar and extremely unreliable?I have sent multiple texts and sent multiple requests for my money via cashapp. At first, he sounded legit, friendly and knowledgeable. Price was fair. Took my money quick and kept it. That is $800. Do not hire this man. As of 08/10, still no refund. Look him up on yelp, home advisor, he is no longer on thumbtack. People are saying the same thing. Some have gotten some money back.I am looking him up and he doesn't seem to be licensed. I will call in to see if he really has a license and which board regulates him. I will report him and also file a complaint with the BBB and the NC attorney general consumer complaint division and a ****** complaint.

Maverick Waterproofing LLC is NOT a BBB Accredited Business.

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