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Business Profile

Consignment Clothes

My Pea's Consignment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Clothes.

Complaints

This profile includes complaints for My Pea's Consignment's headquarters and its corporate-owned locations. To view all corporate locations, see

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My Pea's Consignment has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/22/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I brought over a thousand dollars worth of designer childrens clothes in to consign, after 3 months of no sales, I requested my clothes returned. I was told I would be charged a fee per item. I went into the store and looked through the racks. My clothes are not in the store. I ask where they were and was told they were being sold online. The clothes are not longer on the shelves or in the store. I have not received any money. I need Resolution. Please help me get my money refunded. Thank you.

      Business Response

      Date: 10/03/2023

      Items were tagged in our store on 7/12/2023

      Items were hung and placed for sale on our floor 7/13/23.

      You began contacting our store within the week.

      You were paid $48.00 on 7/21/2023 and used $10.41 on new purchases less than 10 days of items being placed on floor.

      You continuously called ,came into the store or messaged daily.

      Another payout was done on 8/22/2023 amount of $23.78

      You had previously consigned 1 pair of ************* Jeans which you changed your mind, came to the store and removed the item from our floor.

      Our contract states:

      Items will be donated after season to charity.

      Items will not be returned to consignor if unsold.

      Your balance can be used as a instore credit or a cash payout once reached $25.00 with a 24hr notice because we do not keep extra cash on hand.

      WE have made every attempt to accommodate you including making exception to the contract.

      WE have multiple text from you stating how pleased your are with our store,

      Because we stopped you from early payouts, the text and phone calls that were becoming harassment you became upset.

      Your items on the floor will be donated after 10/03/2023.  

      Your cash balance will be $21.99.  A check will be sent to the address you provided on your contract.

      We are sorry you had a bad experience with our store and we wish you all the best.  We believe we followed our contract except to the benefit of your request.

       

       

       

       

    My Pea's Consignment is NOT a BBB Accredited Business.

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