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Business Profile

Land Surveyor

Hood Richardson, PA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Land Surveyor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had called hood ******************** P.A to inquire about a land survey. Spoke to the front desk employee who took my information and stated the owner Mr. ******************** would call me to schedule the appointment as well as discuss the price and billing of the job (08-05-2024). I never received a phone call from the company. A little over two weeks later they showed up at the property. They asked if the job had been completed my girlfriend states yes. Asked if they had called me they said no asked if they had scheduled with me they said no. They left. On 08-26-2024 they sent an invoice for $275 stating job cancelled at the job site. However never confirmed the job scheduled the job or returned my initial phone call. I called them to try to fix the issue and was told what I was saying is bull s*** and I can either pay or they will take me to court and hung up. all said by Mr. ******************** the owner. The job was not cancelled on site the job was never confirmed or scheduled with the customer. I should not have to provide a payment to a business that does not confirm or schedule services with the customer.

Hood Richardson, PA is NOT a BBB Accredited Business.

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