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Business Profile

General Services

Crash's Cycle Werx

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromTeanna S

    Date: 08/15/2023

    1 star
    I do not recommend taking your bike here. My boyfriend was told $300 needed to be paid up front and the bike would be done 1-2 weeks after being dropped off. We dropped it off the morning of July 1st. The owner called a week later asking for money as he did not pay and my boyfriend asked what he meant by that and if there was more that needed to be paid for as he had already paid $300. The owner then stated he forgot and all that was left to pay was $40 and the bike would be done the next day. It was not. Another week or two went by and we took a ride out to the shop as we had not heard anything and found it was dismantled as he had been working on it and he told us he was still in the process of working on it so we understood and left. We have tried to call all numbers on the site and signs for a week now and he would not answer the phone. We then decided we will just go pick it up as the communication with this shop is horrible. We showed up to take the bike home and called him before we got there but still no answer. We then rang his bell on the side door 4 times with no answer and even knocked on his front door that was open and he did not come out. We went around back and yelled out twice we were there and he finally came outside and told us it was not ready so we informed him we have been trying to call but all he came back with was Ive been busy and did not offer to refund any money actually tried to tell us we did not pay him once again but we had the $300 receipt in hand and he tried to then tell him we had owed $200 but we stated we are not paying him another dime and picked the bike up and took off as we got real tired of dealing with this shops lack of communication.
  • Review fromNina R

    Date: 03/20/2023

    5 stars
    I just used this business for the first time when a friend recommended them because no mechanic shop in the county could figure out what was wrong with my truck. The business owner did the work himself and had my truck figured out and fixed the same day. He took the time to not just tell me but show me what was wrong and explained my options to me. I expected the bill to be far more than I could afford but it was less than I ever imagined and less than other mechanics charged me for not fixing my truck! Id seen the shop many times but assumed they only did motorcycles. They do cars and trucks too though. I couldn't be happier with them and probably never would've gotten my truck running again or wouldve sold for parts if not for them. And they could've charged me much more but didn't. I will never use any other mechanic. This place is great and is much better than the other mechanic shops in the county who charged me more money and didn't even fix it! I wasn't going to leave a review until I saw the one bad review and wanted to set the record straight because I don't know how that guy could say anything bad unless he just has a personal not business problem with them because everyone I've talked to has good things to say about them and they were great to me.
  • Review fromJonathan D.

    Date: 12/23/2022

    1 star
    I have been thinking for a while weather to post this or not. I have been harassed by this buisness owner after they had my bike for 6 months without doing anything to it. Entirely unprofessional and with a criminal history. Has threatened and harassed me. Filed a consumer complaint and only received my deposit back. BBB may edit this, but people should be aware of the abusive nature of my communications with this business owner.https://webapps.doc.***********/opi/viewoffender.do?method=view&offenderID=0516377&searchLastName=Whitner&searchFirstName=Paul&searchDOBRange=0&listurl=pagelistoffendersearchresults&listpage=1

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