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Business Profile

Hotels

Econo Lodge Weldon - Roanoke Rapids

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/24/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is regarding the location on **********************************************************************************************************************. I traveled from ******* back home to ** and saw the ad for this motel on the highway so decided to take a break and rest. My husband and I were too tired and needed a good night sleep. I have also been sick. As soon as we are going up the stairs to our room which was 220 there were big dead roaches everywhere. The bathroom barely any hot water it was less than warm. There were ***** carcasses in the bathroom and inside drawers and my husband killed one by the *** The light fixtures full of dust and hair and when we flip the first cover., there was others hairs on the sheet. I have high allergies and I have been itching bad since especially when one of my allergies is to roaches and I have the medical record on this. My body has a bad rash. The fact I got charged around $100 for that nasty room, I want a full refund as I will also contact my lawyer for this triggering my allergies and I was too far to see my allergist and get a shot. I had to quickly but allergy med from the store. This place is not sanitary and their version of breakfast was honey buns and cereal so they shouldnt say hot breakfast also there was something strange on the floor besides the bed

Econo Lodge Weldon - Roanoke Rapids is NOT a BBB Accredited Business.

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