Reviews
Customer Review Ratings
Average of 4 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJay L
Date: 03/31/2025
5 stars5/5 stars! I recently built a custom Hazmat ***** Incident Response 36FT trailer and had an amazing experience. **** was fantastic to work with, keeping me informed every step of the way. The quality of the trailer is top-notch. I'm thoroughly impressed and highly recommend them. Thanks, **** and team, for a job well done!*** ******* CEO First Response EnvironmentalReview fromjoe c
Date: 02/12/2025
5 starsjoe c
Date: 02/12/2025
I have worked with the showroom staff and the owner. We love our trailer and it was customized just the way we wanted it. Recommend...
The Trailer Showroom
Date: 02/18/2025
Thank you for your comment. We appreciate you taking the time to review us. Have a great week and please let us know if you have any further needs. We're here to help.Review fromBrandon C
Date: 02/10/2025
5 starsBrandon C
Date: 02/10/2025
Absolutely thrilled with our Trailer Showroom trailer! From the moment we purchased it, we knew we had something special, but after converting it into an off-road, off-grid camper, it has exceeded every expectation.The build quality of the trailer itself is top-notchsolid construction, excellent materials, and a layout that made our conversion process seamless. The ability to customize it exactly how we wanted. I had a very specific design in mind and trailer showroom made it happen. I ended up adding off-grid power, water and rugged upgrades to handle any terrain.What truly sets this trailer apart is its versatility. Whether were deep in the mountains, exploring backcountry trails, or setting up camp miles away from civilization, it handles everything we throw at it. The durability and craftsmanship give us peace of mind no matter where we take it.If youre looking for a high-quality trailer that you can transform into the ultimate adventure rig, this is the one. We couldnt be happier with our purchase!I would absolutely recommend this company. Covid hit business hard and made sourcing extremely difficult even during that time Trailer Showroom came through as promised. Thank you to the team at ** you guys have allowed me to take my family on some epic adventures and I have never had to worry about your product returning me home!!!The Trailer Showroom
Date: 02/18/2025
Thank you *******. We're thrilled that your experience was a good one! Please let us know if we can do anything further for you.Review fromDONALD
Date: 10/03/2022
1 starDONALD
Date: 10/03/2022
Horrible business practices, horrible to deal with, does not stand behind product, waited almost 17 months and the trailer is not safe for the highway due to substandard aluminum welding, going to fall apart, welds already separating just on the trip home with the trailer, won't use, not highway safe. ***** started to fail in first two days on trip home. Says he won't refund me or take the trailer back. Will not stand behind the product, on line dealer, who does the warranty or service work?The Trailer Showroom
Date: 10/03/2022
This customer picked his trailer up at the manufacturing facility in Indiana. We did not build the trailer nor do we warrant the trailer. As is stated in our terms of service contract (that he signed at the time he placed his order), all warranty work is carried out by the manufacturer. We have put the customer in touch with the manufacturer and sent photos of his concerns to the manufacturer. They are working to address his concerns. We have done our best to assist the customer.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.