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Business Profile

CPA

Goodson & Taylor, CPAs

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Goodson & Taylor, CPAs's headquarters and its corporate-owned locations. To view all corporate locations, see

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Goodson & Taylor, CPAs has 2 locations, listed below.

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    • Goodson & Taylor, CPAs

      771 South Kerr Avenue Wilmington, NC 28403

    • Goodson & Taylor, CPAs

      763 S Kerr Ave Wilmington, NC 28403-8425

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/07/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A payment to the *** in the amount of $7,163.37 was processed via Kemmy ********************************************* *** on 04/03/23 and it was to pay in full for the Estate Tax of the deceased ************************ with EIN **********. A year later I received a notice from the ***, notice LT38 with a date of March 25, 2024 saying that there was a balance due of ******** including penalties. Upon receiving the mail, I contacted the *** Mr. ********************** inquiring about the notice from the *** and the large payment done a year earlier through him to cover the taxes in full. The ***, said "the only thing I can think of is that probably the *** put the money into the wrong account." He requested that i provide statements from the bank showing that the funds had cleared the bank. My credit union provided me with this and I dropped the docs at the ************* He said he will take the bank statements to the local *** office and try to resolve the issue. After 2 weeks the *** contacted me saying that the *** told him that the *** utilized the wrong forms. The *** told him the ******* tax year was incorrect and the ******* tax year was the correct one. He said he will try to resolve the issue but a solution is not provided. I have called him several times to check up on an update, he said "am sorry I will call them back today;" it's been like that for a while now. Recently I received another notice CP081 AM12 dated 09/16/24 saying "We haven't received your tax return of $7,163.37" I contacted the *** and again he said he "will try to resolve the issue" ******* verifyed that the funds were withdrawn from my account, and after I explained the situation the **** suggested that I file a complaing against the *** to the BBB. Mr. ********************** is the accountant that Mr. ***** retained for several years. Why will he file the incorrect tax forms, for what purpose? Why the *** has not received the payment that was processed through him over a year ago to pay for the Estate Account taxes.?

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