Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

HOA

Premier Management Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in HOA.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRebecca B

    Date: 06/03/2025

    1 star

    Rebecca B

    Date: 06/03/2025

    **** at Premier Management Company is extremely biased when it comes to enforcing HOA documented rules. This creates animosity between neighbors and sows distrust. Some neighbors are threatened with fines for weeds covering their yards while others look as bad or worse & don't receive a letter. Some neighbors are allowed to cause damage to other neighbors yards & are not forced to follow HOA rules. Maintenance of common areas consists of mowing and trimming only. No replacement of grass, plants etc is done. Neighborhood looks like garbage because of not following own rules & not enforcing rules.

    Premier Management Company

    Date: 06/05/2025

    Thank you for contacting Premier Management Company. We appreciate you taking the time to leave a review; however, we would like the opportunity to speak to you personally to discuss any concerns that may have led up to this rating. If you would be willing to speak with a Senior Manager, please reach out to ********************************************************* We would appreciate the opportunity to address any shortfalls in our companys performance and explain the role that Premier plays in your communitys governance. Thank you.
  • Review fromDani W

    Date: 08/31/2024

    1 star

    Dani W

    Date: 08/31/2024

    This company does not respond to emails and when they do they give empty promises to fix what's wrong. The liaison person for the neighborhood I used to live in changes like clockwork. There were MULTIPLE issues that multiple neighbors raised to this company and they did not fix it. Some of the biggest problems were broken and unsafe playground equipment and deteriorating and unsafe dock conditions. When I lived there I paid 500+ dollars a year for them to never fix the unsafe things. Not to mention tons of pot holes and a stop sign that residents ended up having to fix.

    Premier Management Company

    Date: 09/04/2024

    If you would like to speak to a Senior Manager about the role that Premier Management plays in your communitys governance, you are welcome to reach out to ********************************************************* We would appreciate the opportunity to clarify the varying scopes of the different team members involved with the operations of your ********************* as well as address any shortfalls in our companys performance.
  • Review fromGeorge L

    Date: 07/21/2023

    1 star

    George L

    Date: 07/21/2023

    Premier Management Company has been the management company in our *** community for several years. Needless to say, in my opinion they have performed well below average. Our community states specific guidelines that homeowners sign off on when moving into our community. However, not everyone follows the bylaws and when that happens the *** and Premier Management needs to follow **. In reality they say they do, but one wonders why it takes months for any action to occur. Premier says they can't force homeowners to abide by the bylaws, I agree. However, then can take action against them with fines and liens. For example, there are boats in our neighborhood, which are strictly forbidden, for months at a time. This is unacceptable. Premier drags their feet and maybe, just maybe by wintertime the boats have been removed. They don't have a problem taking our money on a yearly basis but that can't do their job in a professional timely manner, Of course, like anything when a homeowners see one person with a boat, and then they determine they can have one because in reality nothing gets addressed until months later. It starts to spread like cancer. Bottom line, if you're looking for a management company look somewhere else.

    Premier Management Company

    Date: 08/01/2023

    Thank you for contacting Premier Management. If you would like to speak to a Senior Manager about the role that Premier Management plays in your communitys governance you are welcome to reach out to ********************************************************* We would appreciate the opportunity to clarify the varying scopes of the different team members involved with the operations of your ********************* as well as address any shortfalls in our companys performance.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.