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Business Profile

Home Improvement

Handyman Connection of Wilmington

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/20/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have much more details as it relates to this job. The work that was preformed was horrible. This was new construction home and which we thought we hired this company and come to find out they sub contracted the work out. This was a total Sheetrock job. A lot of our personal property was used and damaged, none of the work was complete on 2 separate occasions, the owner was very disrespectful when we called him out on it,etc. I cant explain everything we went through to get this job done properly. We had to hire someone else to complete the work. Keep in mind we live over 3 hours away and 2 separate trips the work was supposed to be complete. I would not recommend and be careful signing their contract and giving them your direct account information!! They will try and withdraw the money without your knowledge and claim they made attempts to collect which is incorrect!!

Handyman Connection of Wilmington is NOT a BBB Accredited Business.

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