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Business Profile

Hormone Replacement Therapy

Ryze HRT

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hormone Replacement Therapy.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Summary: Paid for a 4 month program that included weekly check ins. Provided feedback to the Founder/CEO regarding my dissatisfaction with his companies services and he ultimately told me that he would be refunding me the difference between the hands on and hands off approach which is $900 and would no longer be working with me after 1 week of a 4 month program. Email correspondence between myself and the Founder/CEO where you can see he said he was refunding the difference on 4/1/25. As of 4/21/25 no refund has been made and he will not respond to emails. Facts Included in the file uploaded - it was too many characters for this box. I also included the email correspondence with the Founder/CEO that he clearly said he would refund the money and has not.

Ryze HRT is NOT a BBB Accredited Business.

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