We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Jewelry Stores

Reed's Jewelers

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jewelry Stores.

Reviews

This profile includes reviews for Reed's Jewelers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reed's Jewelers has 67 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Reed's Jewelers

      2525 S 17th St Wilmington, NC 28401-7705

    • Reed's Jewelers

      6910 Fayetteville Rd Ste 186 The Streets At Southpoint Durham, NC 27713-8259

    • Reed's Jewelers

      5959 Triangle Town Blvd Triangle Town Center Raleigh, NC 27616-3268

    • Reed's Jewelers

      714 Greenville Blvd SE Ste B9 Greenville Mall Greenville, NC 27858-5104

    • Reed's Jewelers

      725 Cross Creek Mall Ste 100 Fayetteville, NC 28303-7222

    Customer Review Ratings

    1

    Average of 7 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Tee B

      Date: 03/03/2025

      Bought my wife wedding ring and it began changing colors!!!! I called and asked about my warranty and they told me that nothing could be done!!! I will never do business with them and I suggest no one should do business with them either!! Not a good decision!!!

    • Sarah H

      Date: 08/29/2024

      This company is beyond horrible! I purchased a pendant for my husband on Father's Day last year and it broken several times due to how horribly made it was. I was told the last time that the pendant broke that they would no longer honor the warranty even though I paid for that as well. The pendant broke again and I contacted the company and was told they would buy it back from me to I mailed it to them and it has now been 14 days with no response and they have my money and the pendant that I paid for.

    • Chad W

      Date: 01/27/2024

      Just recently received A *********************** mixed metal Pendant , along side a 2.7 mm Sterling silver box chain by DY. Unlike ***********************, this item when delivered came with the chain already connected with the pendant. As though it came right off from its display or from a slot candy machine. Items were not securely stored or wrapped to avoid damage. That being said the pendant came with several scratched and wear as though it was used. And the Sterling silver chain that was bought alongside with such item seemed a bit off I have several chains already from DY and looking at the quality of this one in particular, its weight was off as well as it missing a stamp that normally included on both sides of its clasp. This chain only had one. I dont suggest to anyone in buying any *********************** products from here. Strictly go through the supplier.

    • JASON D

      Date: 10/30/2023

      I purchased a ring from Reeds back in spring of 2023. Recently the ring was damaged and broke in half. I spoke with the company that makes the ring a week and a half ago and I was told that Reeds had to send it to them and they would warranty it. Fast forward a week and a half later and Im getting the run around from Reeds with no one having any idea on whats going on. Had I known this company was run this way, I wouldve went elsewhere.

    • Eric L

      Date: 09/21/2023

      ***** at ************ ** is the snarkiest manager *** ever met! She is so quick to snip at employees and customers. She told a new girl to come help me at ******* because I wasnt going to buy. I ended up buying from the girl because I wanted the rude red head to be proven Wrong.

    • Martha D

      Date: 01/05/2023

      I was mislead about their return policy. Tried to solve my issue with their district manager but I was told they stand by their salespeople not the consumer. I should have read their return policy in the tiny receipt that was handed out to me after purchase. Will never buy from them again and I hope you don't either. Consumers be aware!!!!!

    • Kiana A

      Date: 08/19/2022

      We purchased my engagement ring on September 18, 2021, along with the protection plan, Thank God we did, in February of 2022, I had to take my ring back to Reed's just 5 months after we purchased it to have a diamond replaced & my prong repaired, was ensured that all the prongs were checked & my ring was cleaned & everything was fine, I was without my engagement for over a month & on August 8, 2022, I had to take my ring back to Reed's for the same exact issue & was advised today, August 19, 2022, my ring will not be back until September 3, 2022, this is unacceptable!!!!!!!! It has not been a year since I've had my engagement ring & I have been without it on 2 separate occasions for weeks! I am completely discussed. I had an engagement dinner & did not have my ring! I will never make a purchase from this store ever again! I went to Reeds to get a beautiful, high quality engagement ring, not a piece of jewelry that I have to keep driving an hour one way to drop off & drive another hour to pick up.

    Reed's Jewelers is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.