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Business Profile

Signs

A Sign from Above Signs & Graphics Co.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for A Sign from Above Signs & Graphics Co.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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A Sign from Above Signs & Graphics Co. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/28/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We needed a sign made for our business. He required a 50% deposit down. We started this last year and I can not get in touch with **** the owner. I took my old sign in to him, so he could visually see it and create a new one just like it. Apparently they have lost my original sign. I have stopped by his work 5 times, and called at least 20 times, and sent emails. I always talk to one of his two employees who know me by name now. I want my money back and I want my old sign located, as my place of business has been sitting without a sign for 12 months now!! I have never done business with anyone like this before. I can't believe he has a business open. I literally can't get ahold of him and as I'm finding out there are many others that are in the same positions as me, per his employees. If he would just complete the job, Id be fine, but I'm at a point that I want my money back because I don't trust he can actually complete a job. I have attached the invoice and the check stub paid last year. I recently was instrusted by someone to contact the BBB, so hopefully you can help.

    • Initial Complaint

      Date:10/02/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We went in person and ordered a sign on April 4, 2023. But we paid $1124 on that day and the sign was supposed to be done in five weeks from that date. We have called sent numerous emails went into the place of business. Only to be told the owner, ****, is not available. We finally caught him at the place of business, and he signed our receipt that he would pay half on September 13 and the other half on September 27. I went in today October 2nd l, 2023 and they said he was out running errands although his jeep was in the parking lot and I saw him in the front as I was pulling in to the place of business. We still have not received any credit back from this business.

    A Sign from Above Signs & Graphics Co. is NOT a BBB Accredited Business.

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