Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Consignment Clothes

Once Upon A Child

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Clothes.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJamiya L

    Date: 03/25/2024

    1 star

    Jamiya L

    Date: 03/25/2024

    I tried to return my item of $100 after I purchased it and was refused a refund after having my receipt two days later! I contacted corporate and was told I was physical with the employee and the police was called when none of this happen ! They make false accusation against black people! They don't believe in customer being right they have the worst management I have ever encountered

    Once Upon A Child

    Date: 03/26/2024

    My employees did not refund her money because the item was not in the same condition as when she purchased it. It was dirty and broken, which is not the condition in which it was sold. The store manager charged said item and it was fully functional.The customer(s) were extremely loud and combative. I do have a video of the interaction.

    Once Upon A Child

    Date: 03/26/2024

    My employees did not refund her money because the item was not in the same condition as when she purchased it. It was dirty and broken, which is not the condition in which it was sold. The store manager charged said item and it was fully functional.The customer(s) were extremely loud and combative. I do have a video of the interaction.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.